GDPR Compliance
At Flaax Cables, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and secure manner. This GDPR Compliance Statement outlines how we comply with the General Data Protection Regulation (GDPR) for users in the European Union and describes your rights regarding your personal data when you use our website and services.
1. What is GDPR?
The General Data Protection Regulation (GDPR) is a regulation that governs the collection, use, and processing of personal data for individuals within the European Union (EU). The GDPR aims to enhance individuals’ control over their personal data and ensure that businesses process such data transparently and securely.
2. Personal Data We Collect
We may collect the following personal data from you when you interact with our website or use our services:
– Contact Information: Name, email address, phone number, company name, and address.
– Payment Information: Credit card details and billing information (processed through third-party payment processors).
– Technical Data: IP address, browser type, device information, and usage data (e.g., pages visited, actions taken on the site).
– Communications: Any personal data you provide when contacting us via email, forms, or customer service inquiries.
3. How We Use Your Data
We collect and process your personal data for the following purposes:
– To provide our products and services, including structured cabling solutions, installation, and consultation.
– To process transactions and deliver invoices.
– To communicate with you regarding our services, promotions, or customer support.
– To improve the functionality and security of our website and services.
– To comply with legal obligations and respond to requests from regulatory authorities.
4. Legal Basis for Processing Your Data
Under the GDPR, we process your personal data based on the following legal grounds:
– Contractual Necessity: To fulfill our contractual obligations with you (e.g., providing services, processing orders).
– Legitimate Interests: For legitimate business interests such as improving our services, marketing, and website security.
– Consent: When you provide consent for specific data processing activities (e.g., subscribing to our newsletter).
– Legal Obligation: To comply with legal requirements (e.g., tax, billing).
5. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access control policies. However, please note that no method of transmission over the internet is 100% secure.
6. Your GDPR Rights
Under the GDPR, you have the following rights concerning your personal data:
– Right to Access: You can request a copy of the personal data we hold about you.
– Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
– Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
– Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
– Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
– Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
– Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your data violates the GDPR.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. Sharing Your Data
We do not share your personal data with third parties, except in the following cases:
– Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, email service providers, IT support) who assist us in providing our services. These third parties are obligated to protect your data and use it only for the purposes specified by us.
– Legal Compliance: We may disclose your data if required by law or to comply with legal processes, such as responding to a subpoena or court order.
– Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction, and we will notify you before your data is transferred.
8. Data Retention
We will retain your personal data for as long as it is necessary for the purposes for which it was collected, including to fulfill any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to improve user experience, analyze website traffic, and deliver relevant content. Please refer to our Cookie Policy for more details on how we use cookies.
10. International Data Transfers
Flaax Cables is based in Dubai, UAE. If you are located within the European Economic Area (EEA) and we transfer your data outside the EEA, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include standard contractual clauses approved by the European Commission.
11. Contact Us
If you have any questions or concerns regarding our GDPR compliance or how we handle your personal data, please contact us at:
Flaax Cables
info@flaaxcables.com
Dubai SilliconOasis, DDP, BuildingA3, Dubai,UnitedArabEmirates
61BridgeStreet,Kington.HR53DJUnited Kingdom
T:+442037694843
12. Changes to this Statement
We may update this GDPR Compliance Statement from time to time to reflect changes in our data processing practices. Any changes will be posted on this page, and the Effective Date will be updated accordingly.
By using our services, you acknowledge that you have read and understood this GDPR Compliance Statement and agree to the collection, use, and processing of your personal data as described.